Emergency Response

Something broke. We go now.

Guests check in tonight and the water heater is out. Call or text and we'll respond fast. No waiting for a callback from a general contractor who doesn't know your property.

(541) 668-7669
Call or text, any time. Bend & Sunriver, OR.

The calls we get most often

Short-term rental emergencies follow patterns. Here's what we see regularly and how we handle it.

No hot water before check-in

Water heater pilot out, tripped breaker, or failed element. We diagnose on-site and either fix it or get a specialist there same day if needed.

Burst or leaking pipe

Especially after freezing nights in Central Oregon. We shut off the water, document the damage, and get the repair started so you can report to your insurer.

Hot tub down with guests arriving

Nothing kills a vacation rental review faster. We troubleshoot the heater, pump, or chemistry issue and get it back online or give you an honest timeline.

No heat or A/C

Furnace cycling off in winter or A/C failing in summer. We check the unit, filters, thermostat, and circuit before calling in an HVAC contractor if needed.

Appliance failure mid-stay

Dishwasher flooding, refrigerator not cooling, oven not working. We show up, assess, and either repair it or source a replacement to keep guests comfortable.

Lockout or access issue

Keypad battery dead, smart lock glitching, or guest can't get in. We get to the property fast and get everyone where they need to be.

Fast, documented, and communicated

When something goes wrong at your property, here's exactly what happens after you call or text.

01

You reach out

Call or text (541) 668-7669. Describe the issue and we'll confirm we can take it on right away.

02

We go to the property

With your access info on file we dispatch immediately. No waiting on a crew to free up.

03

We assess and act

If we can fix it, we fix it. If it needs a specialist, we tell you who and get them scheduled.

04

You get photos and a report

Before and after photos sent straight to you, every time. Nothing goes undocumented.

No surprises, no runaround

We work for remote property owners, so we know how to communicate clearly across distance and time zones.

Photo documentation every time

Before and after photos on every job. You'll see exactly what happened, what we did, and the condition we left it in.

Clear updates, not jargon

We communicate in plain terms. You'll know what's wrong, what it takes to fix it, and what it costs before we proceed.

Honest scope, upfront

If a job is beyond our scope we'll tell you immediately, refer the right specialist, and hand off everything we know so there's no delay.

Simple invoicing

Time and materials at $95 to $145 per hour. No trip fees on completed jobs. Invoice sent same day with photos attached for your records.

Straightforward pricing

No hidden fees. The rate depends on the type of work. You always know what to expect before we start.

$95
per hour

General maintenance

Repairs, appliance troubleshooting, minor plumbing and electrical, lockouts, and general property upkeep.

$145
per hour

Skilled trade work

Complex electrical, plumbing repairs, hot tub systems, HVAC diagnostics, and technical installations.

Don't wait. Call now.

Every hour a problem goes unaddressed in a vacation rental is a potential bad review or a canceled booking. We move fast.

(541) 668-7669