Full Service List
Your local help in Bend & Sunriver
One local number for the things that keep guests happy. Here's what we do for vacation rental owners in Bend and Sunriver. Don't see something? Call and ask.
Guests can't check out of a buried driveway. We watch the forecast and the Sunriver Public Works snow stick, clear early when the house is occupied, and clear after the storm when it's empty. You hear our plan before the first flake.
Driveway snow clearing
Walkways, steps, and entries
Deck and hot tub path clearing
Early-morning clearing when occupied
Post-storm clearing when vacant
Extra passes during heavy storms
Plow berm clearing at the driveway
Ice melt on steps and walks
Snow plan texts ahead of big storms
Ice dam watch with photos
Snow kept on your lot, per SROA rules
Guest communication about access
Guests book for the hot tub. We keep it clean, balanced, and hot. Your first service is free. See our full hot tub page.
Water chemistry testing and balancing
Shock treatment and water clarity
Filter cleaning
Weekly and bi-weekly service
Full drain, shell scrub, and refill
Between-stay checks
Temperature check with photo
Error code resets and air lock clearing
Cover condition checks
Freeze watch in cold snaps
Licensed spa tech coordination for repairs
When a guest calls, we show up. We handle the quick stuff on the spot. When it needs a licensed plumber, electrician, or HVAC tech, we get them there and let them in. See emergency response.
Dead smart lock and keypad batteries
Guest lockouts
Hot tub not heating
Tripped breaker and GFCI resets
No heat: thermostat, filter, and power checks
Chirping smoke and CO detector batteries
Leaks: shut off, contain, and call a plumber
Frozen pipe response: water off, pro called
Appliance resets and troubleshooting
Power outage checks
Damage photos for insurance
Direct guest communication when authorized
You live out of town. We're close by. Someone you trust with a key, a phone, and eyes on the place.
Contractor and vendor meet-ups
Licensed pro referrals
Package and delivery drops
Storm and freeze checks
Vacant property check-ins
Spare key holding
Lost item retrieval and shipping
Post-checkout walkthroughs
Guest damage photos and reports
Free property check for new clients
WiFi down, TV on the wrong input, a remote that won't pair. These drive more guest messages than almost anything else. Years in network and IT work mean we sort them out fast.
WiFi and router resets
Guest WiFi network setup and labeling
TV input and streaming fixes
Streaming device setup (Roku, Fire Stick, Apple TV)
Remote pairing
Smart lock code management
Thermostat scheduling
Camera battery charging and access
TV and WiFi instruction cards for guests
The small jobs that pile up between bookings and between seasons. We keep things moving so nothing slips between checkout and the next arrival.
Trash and recycling bins out and back
Pre-arrival checks
Lock, leak, and heat check on every visit
Furnace filter changes
Light bulb and battery swaps
Supply checks and restock reports
Coordination with your cleaner
Outdoor furniture storage and setup
Hose and outdoor spigot shut-down for winter
Spring opening walkthrough
