Cloudy water, jets that won't run, a heater that gave up overnight. We handle emergency hot tub calls and routine maintenance for STR hosts throughout Bend and Sunriver.
Hot tubs in vacation rentals take hard use. Between heavy guest turnover, inconsistent chemistry, and Central Oregon winters, issues come up fast and at the worst times.
Cold water on arrival is an instant one-star review. We diagnose heater failures, flow sensor issues, and thermostat problems and get heat back on fast.
Chemistry out of balance after a big guest group. We test, treat, and clear the water before the next booking so it looks and smells right.
Air lock, clogged jet, or pump issue. We troubleshoot the pump and plumbing and get the jets running or tell you exactly what part is needed.
FLO, OH, DRY, and other error codes each mean something specific. We read the fault, identify the cause, and clear it or source the part.
A waterlogged or cracked cover defeats the heater. We assess covers, replace seals, and source replacements when needed.
Central Oregon winters are hard on hot tubs. We winterize properly and set freeze protection so you don't come back to a cracked manifold in spring.
Whether you need a one-time emergency visit or want someone to handle the tub between every booking, we can set up a plan that fits your calendar.
Something broke with guests arriving. We respond same-day and either fix it or give you an honest assessment within the hour.
Test and balance pH, alkalinity, sanitizer, and calcium hardness. Shocking and clearing after heavy use. Water that passes the sniff test every time.
Clogged filters kill pumps and make chemistry harder to manage. We clean, rinse, and replace filters on a schedule tied to your booking volume.
Pumps, heaters, controllers, blowers, and sensors. We identify the failed component and either repair it or source the correct part.
Turnaround check after checkout. Water test, jet check, cover condition, panel status, and temperature confirmation before the next guest arrives.
Full drain, shell scrub, line flush, filter clean or replace, and a fresh chemical startup. The right reset after heavy use or at the start of a new season.
Pick a cadence that matches your booking volume and we'll handle the chemistry, filters, and equipment checks on a set schedule. No chasing down appointments.
A good fit for properties with moderate bookings. Keeps chemistry in range and catches problems before guests do.
Built for properties with back-to-back bookings. Weekly service keeps the water guest-ready at all times and catches equipment issues early.
A full reset when water quality has gone sideways or at the start of a new season. Leaves the tub clean from the shell out.
Most hot tub problems in vacation rentals come from skipped maintenance between guests. Here's what we check every time.
Water chemistry test. pH, alkalinity, sanitizer, and hardness. Treated and balanced before the next guest touches the water.
Jet and pump test. All jets run, no air locks, pump sounds normal, no error codes showing on the control panel.
Temperature confirmation. Water at target temp, heater cycling correctly, no fault codes. Noted with a photo timestamp.
Filter clean. Filters pulled, rinsed, and inspected every visit. Clogged filters strain the pump and make chemistry harder to manage. We note when a replacement is coming due.
Cover and seal check. Cover sits flat, no waterlogging, latches secure. Cracked or failed covers lose heat and cost you money.
Photo report sent to you. Water, panel, cover, and any issue flagged. Delivered before the next guest arrives so you know the tub is ready.
A residential hot tub might see 8 to 10 uses a month. A vacation rental in peak season can see that in a single weekend. The equipment, water chemistry, and covers all take a toll that typical maintenance schedules don't account for.
More chemical demand during peak season compared to residential use
Hot tub problems are the single most common guest complaint in Central Oregon vacation rentals
How quickly water chemistry can swing out of range after a heavy-use weekend
Let us handle it between bookings so you're not fielding calls from guests about cloudy water or cold jets at 9pm on a Friday.