You're out of town. Guests are checking in Thursday. Something needs attention. Basalt Property Services is your local set of hands in Sunriver and the surrounding resort community.
Sunriver attracts high-expectation guests, back-to-back bookings, and SROA community rules that out-of-town owners can't always navigate alone. You need someone local who knows the territory.
Sunriver homes often host large groups expecting resort-quality amenities. A broken appliance or a down hot tub between bookings isn't just an inconvenience. It's a review.
The Sunriver Owners Association has specific guidelines for contractors and access. Working within the resort community takes familiarity, not guesswork. That knowledge comes built in.
Most general contractors don't prioritize short-term rentals. We do. STR hosts get fast, documented responses with photos so you always know what happened and what was done.
From a dripping faucet before guest check-in to a full hot tub inspection between seasons, here's what we take care of in Sunriver.
Burst pipe, no heat, power issue, or lockout. We respond fast and document everything so you can act from wherever you are.
Chemistry checks, equipment troubleshooting, cover and filter service. Hot tubs are the most common guest complaint source in Sunriver rentals.
Dishwasher not draining, furnace cycling off, A/C making noise. We diagnose, repair, or coordinate the right specialist if needed.
Streaming not working, Wi-Fi down, remote pairing. We handle the tech so guests aren't calling you at 10pm over a HDMI cable.
Between bookings we can walk the property, flag any issues, document condition with photos, and handle small repairs before the next guest arrives.
Opening or closing the property for the season. Winterization, irrigation, outdoor furniture, and a full walkthrough checklist before you go offline.
Most of our Sunriver clients are managing their property from Portland, Seattle, or out of state. We make it easy to stay in control without being on site.
Reach out any time. Describe the issue and we'll tell you right away if we can handle it or who the right specialist is.
With your access details on file, we can go same-day on emergencies and schedule routine work around your booking calendar.
Every job includes before and after photos sent directly to you. No surprises on the invoice, no guessing what was done.
We bill at $95 to $145 per hour depending on the work. No call-out fee for jobs we complete. Simple invoices, easy to document for your records.
Let's do a free walkthrough of your property. We'll build a checklist specific to your home and get set up before anything goes wrong.
Call (541) 668-7669